There has been a lot of negative press about Windows Vista, mostly undeserved, though some of the initial problems with Vista like file copy speed were a problem. However in general the Vista Operating System is a vast improvement of Windows XP in a number of key areas; Security and patching , system stability, application and driver support, plug and play and networking, user interface, and features.
One of the most common things I hear about Vista is that it doesn’t work as well or is not as good as Windows XP. In every case so far I have been able to educate the people saying this and show them just why it is better than XP in these key areas. In every case with a little hands on user training and demonstration of the killer features (like search and virtual folders), the security and system stability, wins these people over. Slowly I am converting all my clients and friends to Vista.
I can absolutely state that most of my support calls from clients originate with Windows XP machines. Almost without exception my Vista clients do not call for operating system or application issues. As a business supporting hardware installations, I much prefer selling Vista to XP, as I know there will be less issues. I now refuse to install XP on a clients machine and recommend a hardware upgrade to support Vista.